Closures, Lawsuits, and Rising Costs: The Ongoing Impacts of a Staffing Shortage and How to Prevent Them
It’s no secret that senior living has dealt with a staffing shortage for years. It remains a top challenge for communities –
What Is Smart Aging™? An In-Depth Exploration from Icon
The senior living space is chock full of different need-to-know concepts, from active adult living to life enrichment programming. But there’s one
The Best of the Icon Blogosphere: A Roundup of Our Top Posts in 2023
We nerd out on senior living technology. But we don’t just build engagement platforms or enhance reporting capabilities. We also share information
The First 90 Days: 4 Ways to Retain Newly Hired Senior Living Staff
The ongoing senior living staff shortage is still in full swing – and 29 percent of leaders blame high turnover as one of
The Key to Staff Retention in Senior Living: Staff Engagement
Here’s some good news on the hiring front: the senior living staffing shortage appears to be easing somewhat. While reporting varies slightly,
Unlocking the Power of Personalization and Gamification: A Webinar Recap
This October, Icon sponsored an ICAA webinar on gamification and wellness in senior living. There, our CEO Ryan Galea and other senior
A Note from Our CEO: Celebration and Reflection on the One Year Anniversary of Icon
As we reflect on the past year, it’s astounding to think of how far we’ve come. One year ago, we took a
Our Success Is Your Success: A Roundtable Discussion with Icon’s Customer Success Leaders
We’ve said it before and we’ll say it again: the best senior living tech providers act like partners. They support and, crucially,
Icon and Caspar AI Partnership Offers a Comprehensive Safety and Engagement Solution to Senior Living Communities
CONTACT: Meredith Wentworthmeredith.wentworth@goicon.com978-979-1208 Icon and Caspar AI Partnership Offers a Comprehensive Safety and Engagement Solution to Senior Living Communities FOR IMMEDIATE RELEASE
How to Achieve Smart, Streamlined & Standardized Business Systems: A Webinar Recap
We recently sponsored a Seniors Housing Business webinar where our CEO Ryan Galea, alongside other industry experts, discussed the benefits and how-to’s
Part 3 | Increasing Positive Google Reviews for Senior Living Communities: A How to GuideÂ
Part 3: Effectively Requesting Reviews For senior living communities, building a positive online reputation is crucial in attracting potential residents and their
How to Keep Your Life Enrichment Program on Track
Life enrichment directors have a complex job that requires creativity, planning, scheduling, tracking, measuring, learning, and iterating. But there’s much more to