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Patient Discharge Communication

Easily automate post-discharge communications to quickly identify at-risk patients, saving time and resources.

Streamline and automate your post-discharge communications

1. Load a list of discharged patients

Upload a list of your discharged patients – or better yet – integrate Icon with your EHR to automatically update and manage communications.

2. Determine set of follow-up questions

Questions are completely customizable to your organization and process. Communications can be translated into 18 languages to meet the needs of all of your discharged patients.

3. Set Communication Cadence

Create a cadence of automated calls and texts, with manual calls from your team members. Patient responses are logged directly into Icon.

4. View Reports and Follow-Up

A color-coded dashboard highlights discharged patients who require intervention and follow-up. Reporting provides data for you to share with hospital networks and payers.

3

Real results that make a measurable difference

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Intelligent Reporting Provides Powerful Data Points on...

Patient Response

Auto vs. Manual Calls

Status Summary

Why Skilled Nursing Faciliites Choose Patient Discharge from Icon

Quickly identify at-risk patients

Reduce time spent on manual follow-up

Improve staff focus and prioritization

Improve quality and satisfaction ratings

Decrease likelihood of readmissions

Auto-translate to 18 languages

Ready to See Our Patient Discharge Communication Tools in Action?

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Boston, Massachusetts 02115-3153 USA

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