Patient Discharge Communication
Easily automate post-discharge communications to quickly identify at-risk patients, saving time and resources.
Streamline and automate your post-discharge communications
1. Load a list of discharged patients
Upload a list of your discharged patients – or better yet – integrate Icon with your EHR to automatically update and manage communications.
2. Determine set of follow-up questions
Questions are completely customizable to your organization and process. Communications can be translated into 18 languages to meet the needs of all of your discharged patients.
3. Set Communication Cadence
Create a cadence of automated calls and texts, with manual calls from your team members. Patient responses are logged directly into Icon.
4. View Reports and Follow-Up
A color-coded dashboard highlights discharged patients who require intervention and follow-up. Reporting provides data for you to share with hospital networks and payers.