Spotlight On Implementation: How Iconic Customer Service Can Boost Staff And Resident Satisfaction
Signing on for a new senior living technology solution can be an intimidating leap to take. You’re not just committing to a
How to Slash Digital Friction for Senior Living Staff
The ongoing senior living staffing crisis has put pressure on leaders to boost employee retention. As a result, many senior living communities
Holbrook Life Partners with Icon to Elevate the Senior Living Experience
FOR IMMEDIATE RELEASE CHICAGO – July 23, 2024 – Holbrook Life, a premier provider of luxury senior living communities, announces a strategic
How Peconic Landing Members Championed an Iconic Journey of Tech Innovation
It’s one thing to choose a technology platform. But implementation is another hurdle altogether. That’s what Peconic Landing’s leadership recognized early on.
The Backbone of Your Senior Living Technology Stack: Integrations and Interoperability
The promise of introducing more technology to your senior living community is a more connected community: better visibility into operations, more streamlined
How Does Your Senior Living Community Stack Up Against Industry Benchmarks?
Senior living industry benchmarks are an essential guidepost for strategic decision making, especially as operators aim to combat a staffing shortage and
The Newest Decision Maker in the Senior Living Technology Sales Cycle: Resident Tech Committees
Seventy-nine percent of senior living operators increased their technology budget in 2024. This budgetary growth means that more communities will be having
From Tech Woes to Tech Wows: Roland Park Place’s Iconic Journey
Not every senior living technology investment is a smash hit. That’s okay. What’s important is that you innovate and plan to improve.
Our Success Is Your Success: A Roundtable Discussion with Icon’s Customer Success Leaders
We’ve said it before and we’ll say it again: the best senior living tech providers act like partners. They support and, crucially,
How to Keep Your Life Enrichment Program on Track
Life enrichment directors have a complex job that requires creativity, planning, scheduling, tracking, measuring, learning, and iterating. But there’s much more to
5 Vital Metrics to Monitor in Senior Living: Empowering Communities with Data-Driven Insights
The Data Revolution in Senior Living In the ever-evolving landscape of senior living, the power of data cannot be overstated. The ability
The Technology Gap in Senior Living: Why Communities Need Interoperability
As more senior living communities and operators support the needs of a growing older adult population, cracks in existing technology frameworks are