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RESIDENT LIFE MANAGEMENT
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- About Us
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Making the Aging Experience Iconic
Built for organizations that support seniors, with ease of use in mind, Icon’s HIPAA-compliant solution, equips you with the tools needed to communicate and engage with your entire community including residents, families, and staff efficiently and effectively.
Join a Community of Thriving Organizations
Organizations Using Icon See Clear and Present Return on Investment
Family satisfaction scores increased by up to 50%
A 20% rise in resident satisfaction
As much as an 80% decrease in time spent on attendance and calendar management
Staff overtime was reduced by up to 10%
Missed appointments were reduced by as much as 50%
Post-discharge Automation reduced manual work by up to 80%
Get the Tools You Need to Operate More Effectively
Icon gives users solutions needed to optimize time management and boost ROI. Did you know Icon can help your team reduce overtime by up to 10%? This results in saving as much as 1 to 2 salaries per year.
Streamline Communication and Gain Actionable Insights
Leverage one platform to communicate and engage with your entire community from residents and their families to staff. With Icon you can empower your staff to focus on the well-being of residents by reducing manual tasks.
AN INTUITIVE EXPERIENCE
Provide a Personalized User Experience
With Icon, you don’t need extensive training or complex technology. Our user-friendly platform cuts out heavy manual work. This allows users to effortlessly customize communications based on the unique needs of residents, staff and family members.
Icon is Highly Rated By Customers
Icon (formerly VoiceFriend and Caremerge) has earned 4.9 out of 5 stars on Capterra, the leading software review and selection platform. Additionally Icon was awarded the Best Ease of Use badge in 2022.
Thousand of Communities Like Yours Choose Icon
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