How Tech-Forward Resident Experiences Impact Sales and Occupancy: A Webinar Recap
How can a tech-forward resident experience help communities attract and retain residents? That was the topic of Icon’s latest sponsored Grow Your
From Tech Woes to Tech Wows: Roland Park Place’s Iconic Journey
Not every senior living technology investment is a smash hit. That’s okay. What’s important is that you innovate and plan to improve.
Avanti Senior Living Partners with Icon to Enhance Residents’ Experience By Leveraging Cutting-Edge Technology
Avanti Senior Living, a pioneer in technologically advanced, beautifully designed senior living communities, announces an exciting partnership with Icon, the leading all-in-one
The First 90 Days: 4 Ways to Retain Newly Hired Senior Living Staff
The ongoing senior living staff shortage is still in full swing – and 29 percent of leaders blame high turnover as one of
Our Success Is Your Success: A Roundtable Discussion with Icon’s Customer Success Leaders
We’ve said it before and we’ll say it again: the best senior living tech providers act like partners. They support and, crucially,
Part 3 | Increasing Positive Google Reviews for Senior Living Communities: A How to Guide
Part 3: Effectively Requesting Reviews For senior living communities, building a positive online reputation is crucial in attracting potential residents and their
How to Keep Your Life Enrichment Program on Track
Life enrichment directors have a complex job that requires creativity, planning, scheduling, tracking, measuring, learning, and iterating. But there’s much more to
How an Intuitive All-in-One Platform Promotes Deeper Engagement at Westerwood Senior Living
The senior living paradigm has shifted. Just five years ago, engagement platforms were viewed as helpful – not necessarily essential. AI-driven communication
The Burning Question Senior Living Needs to Ask: Are We Doing Enough to Protect Our Residents?
“It’s so hot in Arizona, doctors are treating a spike of patients who were burned by falling on the ground.” This excerpt
5 Strategies to Boost Resident Occupancy at Your Senior Living Community
It’s official: senior living occupancy is bouncing back (with demand even outpacing new supply). Here, we discuss five ways your community can
The Benefit of a Seamless User Experience: How Icon Boosts Resident Engagement at Unisen Senior Living
It’s not easy to craft a life enrichment program that engages residents, loops in families, and simplifies workflows for staff. If it
Stronger Together: A Q&A with Michele Saunders, Icon’s New Vice President of Growth and Strategy
We recently celebrated the first anniversary of Icon’s formation — a merger between Caremerge and VoiceFriend. The past year has brought plenty