Patients & Members
Encourage PACE participants to maintain their independence. Icon can help your team achieve this goal with our all-in-one, HIPAA compliant communication and engagement solution.
Keep Your PACE Program Running Smoothly
Connect
and Inform
Engage effortlessly with participants, families, and staff using their preferred method like phone calls, emails, texts, on-demand dial-ins, and even through Alexa devices! Plus, automatically translate content into 18+ languages.
Drive Family Satisfaction
Communicate with family members automatically and proactively. Share activity attendance, important facility announcements, and much more leading to as much as a 50% improvement in family satisfaction survey results.
Automate
Follow Up
Effortlessly automate post-discharge communications, and identify at-risk patients while conserving time and resources. Easy patient list uploading and customizable follow-up questions improve staff focus, and enhances quality ratings.
Reduce Missed Appointments
Save your staff valuable time and send personal appointment reminders, automatically, to participants and their families via phone, email, or text – even set up a repeating cadence, reducing missed appointments by up to 50% with GoIcon.
Schedule a Personal Consultation
Ready for a demo? Curious about the rest of the GoIcon solution suite? Reach out the the GoIcon team! We’re happy to help.