Ensure Your PACE Program Participants and Their Families are Engaged and Informed
The main goal of your PACE Program is to enable participants to maintain their independence and Icon can help make achieving this goal easier with our all-in-one, HIPAA compliant communications and engagement solution.
Why PACE Programs Like Yours Choose Icon
Offerings Designed to Keep Your PACE Program Running Smoothly
Save your staff valuable time while also ensuring your residents are safe and thriving with Icon’s automated safety check tool. Customize the questions you want to ask, and Icon automatically calls residents. Answers are saved, which allows staff to quickly identify residents at risk.
Icon supports robust bi-directional communication allowing you to interact with PACE program participants, family members and your staff via the mode of communication of their choosing – phone call, email, text, on-demand dial in, and Alexa devices in up to 18 different languages. Message recipients can easily reply and responses are documented for streamlined reporting.
Schedule, track and report on your activities and enrichment events with Calendar Central from Icon. This tool also allows you to filter and customize calendars to offer users a personalized view just for them.
Engage with participants’ families through a simple and straightforward app allowing your staff to share messages and videos regarding their loved ones, programing news updates and more reinforcing a strong relationship between your staff and participant families.
Quickly and easily send appointment reminders to PACE program participants and their families and reduce missed appointments by as much as 50% with Icon.