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INDEPENDENT LIVING

Help Your Residents Improve Vitality and Live Their Best Lives with Optimized Engagement

Streamlining your communications and engagement efforts with Icon can lead to happier, healthier residents and more fulfilled and empowered staff. Our user-friendly all-in-one solution equips organizations with the tools needed to create meaningful bonds with their entire community.

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Icon contains the information needed for booking programs, events and activities. It’s easy to use and has many options for expansion. Simply put – it’s a wonderful tool!

Donna Brown, Independent Living Activity Manager

Reap the Benefits of Icon at Your Community

Boost Your Return on Investment

Icon supplies the tools needed to effectively manage time and boost your organization’s ROI. By using Icon, your team can reduce overtime hours by up to 10%, saving up to 1-2 salaries annually.

Increase Operational Efficiency to Reduce Costs

Communities using Icon have been shown to reduce operational cost by as much as $50K annually by creating operational efficiencies and saving staff valuable time better spent with residents.

Attract More Prospective Residents

Using Icon has helped communities create a culture of engagement resulting in 7-8 additional prospect interactions through the use of automated voice messaging.

Build a Happy Resident Base

Our unique resident engagement capabilities are shown to improve the aging experience resulting in as much as a 20% increase in satisfaction scores.

 

Solutions That Meet Your Community's Unique Needs

Community Engagement

Encourage your residents to get involved, build meaningful social connections, lead events, create interest groups with a user-friendly platform that connects your entire community.

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Calendar Central

Schedule, track and report on your activities and enrichment events with Calendar Central from Icon. This tool also allows you to filter and customize calendars to offer users a personalized view just for them.

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Bi-directional Communication

Icon supports robust bi-directional communication in communities like yours. Our communication tools allow you to interact with community members in the mode of their choosing – phone call, email, text, on-demand dial in, and Alexa devices in up to 18 different languages.

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Voice Technology

Icon offers a voice technology smart enough to discern community and public information queries and improves residents’ experience by enabling them to interact with Alexa naturally

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Digital Signage

Create a consistent brand experience with Icon’s Digital Signage tool. This offering provides the perfect solution to display relevant and real-time information that matches your branding across your community.

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In-Room TV Channel

Keep your residents happy and involved from the comfort of their own rooms. Icon’s In-Room TV Channel offering includes over 80 apps, live streaming capabilities, a recorded video player and much more.

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Emergency Communications

Share critical information about inclement weather, infectious disease outbreaks, emergency maintenance issues and more with residents, families and staff in minutes. Icon maintains a repository of messages for easy reporting.

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177 Huntington Ave Ste 1703
PMB 20577
Boston, Massachusetts 02115-3153 USA

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