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Community Engagement

Provide your seniors an amazing living experience by keeping them connected and empowered. 

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Our Unique Resident Engagement Capabilities Improve the Aging Experience Resulting in a 20% Increase in Satisfaction Scores

Enable your residents to stay engaged with their community from all of their favorite devices.



Desktops & Laptops

Amazon Voice Devices

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Encourage Residents to Stay Informed

From configurable forms to custom pages and design, Community Engagement lets you tailor content to resonate with the members of your community.

View Activity Calendar

Sign Up for Events

Place a Food Order

Make Reservations

The Smart Aging™ Dashboard Creates a Personalized and Intuitive Experience

The Smart Aging™ Dashboard in Community Engagement provides residents with a centralized place and personalized experience to view all of the community information and content that is most important to them.

Give Residents the Tools They Need to Improve Connection and Thrive within Their Community


Send and Collect Signatures on Important Documents

Use Icon’s native document sharing and eSignature tools to send important and routine documents to residents and designated family members, request an electronic acknowledgement or electronic signature, and more!

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Encourage Independence with Resident-Led Groups

Facilitate residents creating and managing their own internal groups. From the Resident Dining Committee to Wednesday Walkers – Groups in Community Engagement fosters autonomy, flexibility, and creativity. 

Create a Personalized Experience with Custom Page Builder

Staff can utilize our custom page builder to create additional pages on the Community Engagement portal. Using the world’s most advance rich text editor, easily add videos, PDFs, images and more to design custom pages to share with your residents – the possibilities are endless.

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Why Communities Choose Community Engagement from Icon

Access from Anywhere

Access community engagement from anywhere – on your mobile device, tablet, desktop or Amazon voice assistant.

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Track Work Orders

Submit maintenance requests, and view previous work orders. Made even easier by integrations with TheWorxHub & TELS.

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Dining Reservations

Submit and cancel reservations directly in Community Engagement with the ability to add custom requests.

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Stay Active

In partnership with Spiro100, residents can stay fit with an industry-leading library of fitness videos of varying skill levels.

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Sync Personal Calendar

Organize your schedule with ease by syncing your community calendar to your personal, and never miss an appointment again.

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Resident-Led Groups

Residents are able to create and manage their own internal groups. Instilling independence and promoting personal connections.

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Ready to See
Community Engagement
in Action?

2045 W Grande Ave, Suite B
PMB: 20577
Chicago, IL 60612

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