Community Engagement

The Central Hub for the Entire Resident Experience

Provide an amazing, personalized living experience by keeping residents connected and empowered. 

Connect Everything and Everyone

The central hub for their entire experience—connecting residents with their community, neighbors, and staff.

Promote Connection

  • Staff & Resident Directory
  • Share Photos & Videos
  • Social Groups & Committees
  • Direct Messaging
  • AI Activity Recommendations
  • Friend Matching

Reserve & Request

  • Amenities, Spaces & Services
  • Events & Appointments
  • Meals & Account Balances
  • Work Orders
  • Dining Reservations
  • Transportation

Digitize

  • Custom Digital Form Builder
  • eSignature
  • Daily Wellness Check-Ins
  • Reminders & Notifications
  • NPS Survey

Stay Informed

  • Events & Activities
  • Announcements
  • Dining Menus
  • Building & Amenity Information
  • Games & Entertainment

Meet Gia - The Go Icon Assistant

Powered by Go Icon’s Smart Aging™ technology, Gia is an intelligent AI assistant that helps residents instantly access community information, find answers, complete tasks, and stay connected through simple voice or text conversations. Gia can assist with everything from dining menus and events to reservations and work orders, making everyday life easier, convenient, and engaging.

Celebrate Every Moment

with Go Icon’s exclusive partnership with 1-800-Flowers

From birthdays to thank-you’s and everyday gestures, Go Icon makes it easy to brighten someone’s day. Residents can send beautifully designed eCards, flowers & gifts from 1-800-Flowers to friends, family, and community staff right from the Go Icon App!

Smart Aging™ Dashboard

The Smart Aging™ Dashboard provides residents with a central, personalized experience to view all of the community information and content that is most important to them.

  • Set custom shortcuts
  • Complete wellness check-ins
  • View recommended events
  • See latest announcements

Resident-Led Clubs & Committees

Facilitate residents creating and managing their own internal groups. Encourage autonomy, flexibility, and independence. 

  • Public and private groups
  • Create, manage, and view events
  • Share photos and documents
  • Post on group wall

Why Communities Choose Go Icon

Access from Anywhere

Access community information from anywhere – on your mobile device, tablet, desktop or Amazon voice assistant.

Track Work Orders

Submit maintenance requests, and view previous work orders. Made even easier by integrations with TheWorxHub & TELS.

Dining Reservations

Submit and cancel reservations directly in Community Engagement with the ability to add custom requests.

Stay Active

In partnership with Spiro100, residents can stay fit with an industry-leading library of fitness videos of varying skill levels.

Sync Personal Calendar

Organize your schedule with ease by syncing your community calendar to your personal, and never miss an appointment again.

Resident-Led Groups

Residents are able to create and manage their own internal groups. Instilling independence and promoting connection.

Ready to See Community Engagement in Action?