A simple platform designed to streamline communication for organizations that support seniors.
Easily Deliver Information Using Icon's Bi-directional Communication Tool
Rely on Icon to easily send emergency alerts and routine notifications to residents, families, and staff. Icon can even translate your content to 18+ languages, automatically.
Send Mass Messages by Text, Email, Phone
Our communication platform makes it easy for you to get the right information to the right people at the right time. Create and send messages (in up to 18 languages) to residents, families, and staff using the method they prefer:
Leverage AI Technology
Save time and leverage AI technology to auto-fill template content for broadcast messages. AI will populate a message based on the template name and brief description rather than having to write everything from scratch.
Blueprint Templates and Template Cloning Reduce Manual Tasks
Icon Communication 360 comes loaded with a set of standard message templates to leverage immediately for common broadcast use cases like Maintenance Update, Severe Weather, and more. Template cloning clones (or copies) message templates both within and across enterprise accounts.
Intelligent Reporting Provides Powerful Data Points on...
Create an Effective Communication Schedule
Audiences are color-coded, so it’s easy to see which messages are scheduled for which audiences. Organize your messages using the Icon communication platform calendar, which displays messages by day, week, or month.
Provide Peace of Mind with Emergency Messaging
In the event of an emergency, ensure critical information reaches everyone. The emergency override feature notifies everyone on all possible and available communication channels, regardless of previous settings and preferences.