Communication 360
Keep Residents, Families, and Staff Connected & Informed
Real-time communication & feedback that keeps everyone on the same page.
MBK SENIOR LIVING TESTIMONIAL
Communication 360 proved to be an invaluable asset for our community during an oncoming wildfire. We were able to instantly share critical updates with residents, families, and staff throughout the entire event, which significantly reduced confusion and stress for everyone. The platform dramatically decreased the time needed to communicate important information, allowing us to stay organized and effectively carry out all necessary procedures. Additionally Communication 360 has been a game-changer for our wellness programming. The platform allows us to seamlessly share updates, calendars, and program highlights with residents and families, ensuring everyone stays connected and engaged. It saves our team valuable time and helps us promote participation in meaningful programs that enrich resident well-being. We are truly grateful for Communication 360!
DONAL MCGRAW | Regional Director of Wellness Programming | MBK Senior Living
360° Communication
One message. Every channel. Zero guesswork.
Email, SMS, Phone
Send to residents, families, staff, and custom groups.
AI Message Optimization
AI suggests the best time and channel for each recipient.
Feedback & Surveys
Get real-time sentiment from residents, families, and staff.
Emergency Alerts
Mass alerts for weather, safety, or urgent updates.
Reach Everyone, Every Time
Deliver the right message through the right channel, so residents, families, and staff never miss what matters.
- Email, SMS & voice messaging
- Alexa integration
- Emergency communications
- Audience targeting & segmentation
- Multilingual messaging (18+ languages)
Save Time & Communicate Smarter
Replace repetitive work with one platform that creates, schedules, and delivers communications in minutes instead of hours.
- Publish once, send everywhere
- Smart Aging™ AI content generation
- Message scheduling & automation
- Reusable templates
- Recurring announcements
- Role-based permissions
Measure What Matters
Understand the impact of every communication with reporting that helps you improve engagement and make better decisions.
- Delivery & read reporting
- Engagement analytics
- Channel performance
- Audience insights
- Communication history
- Enterprise reporting
- Exportable reports
Strengthen Connection & Build Trust
Keep your community informed, engaged, and connected with communications that build trust and encourage participation.
- Personalized messages
- Target communications by community, care level, interests, or groups
- Deliver timely reminders that increase participation
- Keep families informed with real-time updates