From Tech Woes to Tech Wows: Roland Park Place’s Iconic Journey
Not every senior living technology investment is a smash hit. That’s okay. What’s important is that you innovate and plan to improve.
Avanti Senior Living Partners with Icon to Enhance Residents’ Experience By Leveraging Cutting-Edge Technology
Avanti Senior Living, a pioneer in technologically advanced, beautifully designed senior living communities, announces an exciting partnership with Icon, the leading all-in-one
The First 90 Days: 4 Ways to Retain Newly Hired Senior Living Staff
The ongoing senior living staff shortage is still in full swing – and 29 percent of leaders blame high turnover as one of
Our Success Is Your Success: A Roundtable Discussion with Icon’s Customer Success Leaders
We’ve said it before and we’ll say it again: the best senior living tech providers act like partners. They support and, crucially,
Part 3 | Increasing Positive Google Reviews for Senior Living Communities: A How to Guide
Part 3: Effectively Requesting Reviews For senior living communities, building a positive online reputation is crucial in attracting potential residents and their
How to Keep Your Life Enrichment Program on Track
Life enrichment directors have a complex job that requires creativity, planning, scheduling, tracking, measuring, learning, and iterating. But there’s much more to
How an Intuitive All-in-One Platform Promotes Deeper Engagement at Westerwood Senior Living
The senior living paradigm has shifted. Just five years ago, engagement platforms were viewed as helpful – not necessarily essential. AI-driven communication
The Burning Question Senior Living Needs to Ask: Are We Doing Enough to Protect Our Residents?
“It’s so hot in Arizona, doctors are treating a spike of patients who were burned by falling on the ground.” This excerpt
5 Strategies to Boost Resident Occupancy at Your Senior Living Community
It’s official: senior living occupancy is bouncing back (with demand even outpacing new supply). Here, we discuss five ways your community can
The Benefit of a Seamless User Experience: How Icon Boosts Resident Engagement at Unisen Senior Living
It’s not easy to craft a life enrichment program that engages residents, loops in families, and simplifies workflows for staff. If it
Stronger Together: A Q&A with Michele Saunders, Icon’s New Vice President of Growth and Strategy
We recently celebrated the first anniversary of Icon’s formation — a merger between Caremerge and VoiceFriend. The past year has brought plenty
10 Questions Any Potential Resident Should Ask about Senior Living Technology
With the projected population boom of older adults, more families than ever before will be discussing long-term care options with aging loved