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    Optimizing the Resident Experience with AI: Key Takeaways from the 2025 MMN Annual Conference

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Communication Technology, Data Security, Engagement Technology, Senior Living Technology

How Technology Unifies Senior Living Owner-Operators, Enterprise Members, Regional Directors, and Community Leaders

With building costs and insurance premiums around record highs, many senior living owners are reevaluating plans to expand their portfolios with new

March 5, 2024
Recruiting, Retention, Tips and Tricks

Debunking 7 Myths about Senior Living Staffing, Technology, and Residents

Senior living is a complex industry. You need to serve residents, their families, your staff, and any other folks who may be

February 27, 2024
Engagement Technology, Recruiting, Retention, ROI

Icon Aims to Slash Senior Living Staff Turnover with Innovative New Science-Backed Solution

Icon is pleased to announce the release of a new science-based app to support employee engagement and retention. Despite senior living operators’

February 13, 2024
Clients, Partnerships

Avanti Senior Living Partners with Icon to Enhance Residents’ Experience By Leveraging Cutting-Edge Technology

Avanti Senior Living, a pioneer in technologically advanced, beautifully designed senior living communities, announces an exciting partnership with Icon, the leading all-in-one

January 30, 2024
Partnerships, Senior Living Technology, Uncategorized

Relationships and Substance Drive Growth: Introducing Kelly Grieco, Icon’s New VP of Enterprise Accounts

In our last Q&A on the blog, we held a roundtable discussion with Icon’s customer success leaders about their approach to client

January 29, 2024
Uncategorized

5 Fundamentals for Your Community’s Healthy Aging Model

Senior living communities help older adults age gracefully and connect with others in a similar life stage. But a staggering 88 percent

January 23, 2024
Recruiting, Retention, Smart Aging, Tips and Tricks

Closures, Lawsuits, and Rising Costs: The Ongoing Impacts of a Staffing Shortage and How to Prevent Them

It’s no secret that senior living has dealt with a staffing shortage for years. It remains a top challenge for communities –

January 16, 2024
Communication Technology, Engagement Technology, Senior Living Technology, Smart Aging

What Is Smart Aging™? An In-Depth Exploration from Icon

The senior living space is chock full of different need-to-know concepts, from active adult living to life enrichment programming. But there’s one

December 21, 2023
Uncategorized

The Best of the Icon Blogosphere: A Roundup of Our Top Posts in 2023

We nerd out on senior living technology. But we don’t just build engagement platforms or enhance reporting capabilities. We also share information

December 12, 2023
Clients, Communication Technology, Engagement Technology, Retention, Tips and Tricks

The First 90 Days: 4 Ways to Retain Newly Hired Senior Living Staff

The ongoing senior living staff shortage is still in full swing – and 29 percent of leaders blame high turnover as one of

December 5, 2023
Assisted Living, CCRC, Independent Living, Retention, Tips and Tricks

The Key to Staff Retention in Senior Living: Staff Engagement

Here’s some good news on the hiring front: the senior living staffing shortage appears to be easing somewhat. While reporting varies slightly,

November 28, 2023
Community Engagement, Engagement Technology, Life Enrichment, Smart Aging

Unlocking the Power of Personalization and Gamification: A Webinar Recap

This October, Icon sponsored an ICAA webinar on gamification and wellness in senior living. There, our CEO Ryan Galea and other senior

November 14, 2023
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