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AI, CCRC, Clients, Implementation, Life Enrichment

The Future Is Now: How AI and Technology Are Transforming Senior Living

A LeadingAge New York Panel Recap Technology and artificial intelligence are no longer distant ideas. They are actively reshaping life in senior

May 30, 2025
Clients, Engagement Technology, Implementation, Senior Living Technology, Tips and Tricks

Spotlight On Implementation: How Iconic Customer Service Can Boost Staff And Resident Satisfaction 

Signing on for a new senior living technology solution can be an intimidating leap to take. You’re not just committing to a

October 15, 2024
Communication Technology, Engagement Technology, Implementation, Senior Living Technology, Tips and Tricks

How to Slash Digital Friction for Senior Living Staff

The ongoing senior living staffing crisis has put pressure on leaders to boost employee retention. As a result, many senior living communities

August 6, 2024
Clients, Implementation, ROI

Holbrook Life Partners with Icon to Elevate the Senior Living Experience

FOR IMMEDIATE RELEASE CHICAGO – July 23, 2024 – Holbrook Life, a premier provider of luxury senior living communities, announces a strategic

July 23, 2024
CCRC, Clients, Community Engagement, Engagement Technology, Implementation, Senior Living Technology, Smart Aging

How Peconic Landing Members Championed an Iconic Journey of Tech Innovation

It’s one thing to choose a technology platform. But implementation is another hurdle altogether. That’s what Peconic Landing’s leadership recognized early on.

June 25, 2024
CCRC, Communication Technology, Community Engagement, Engagement Technology, Implementation, Integrations, Senior Living Technology

The Backbone of Your Senior Living Technology Stack: Integrations and Interoperability

The promise of introducing more technology to your senior living community is a more connected community: better visibility into operations, more streamlined

June 18, 2024
CCRC, Engagement Technology, Implementation, ROI, Senior Living Technology, Tips and Tricks

How Does Your Senior Living Community Stack Up Against Industry Benchmarks?

Senior living industry benchmarks are an essential guidepost for strategic decision making, especially as operators aim to combat a staffing shortage and

May 21, 2024
Community Engagement, Engagement Technology, Implementation, Senior Living Technology, Tips and Tricks

The Newest Decision Maker in the Senior Living Technology Sales Cycle: Resident Tech Committees

Seventy-nine percent of senior living operators increased their technology budget in 2024. This budgetary growth means that more communities will be having

April 30, 2024
CCRC, Clients, Engagement Technology, Implementation, ROI

From Tech Woes to Tech Wows: Roland Park Place’s Iconic Journey

Not every senior living technology investment is a smash hit. That’s okay. What’s important is that you innovate and plan to improve.

March 12, 2024
Clients, Communication Technology, Engagement Technology, Implementation, ROI

Our Success Is Your Success: A Roundtable Discussion with Icon’s Customer Success Leaders

We’ve said it before and we’ll say it again: the best senior living tech providers act like partners. They support and, crucially,

October 31, 2023
Assisted Living, CCRC, Clients, Community Engagement, Engagement Technology, Implementation, Independent Living, Life Enrichment, Senior Living Technology, Tips and Tricks

How to Keep Your Life Enrichment Program on Track

Life enrichment directors have a complex job that requires creativity, planning, scheduling, tracking, measuring, learning, and iterating. But there’s much more to

October 10, 2023
Data Security, Engagement Technology, Implementation, Tips and Tricks

5 Vital Metrics to Monitor in Senior Living: Empowering Communities with Data-Driven Insights

The Data Revolution in Senior Living In the ever-evolving landscape of senior living, the power of data cannot be overstated. The ability

September 21, 2023
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