Relationships and Substance Drive Growth: Introducing Kelly Grieco, Icon’s New VP of Enterprise Accounts
In our last Q&A on the blog, we held a roundtable discussion with Icon’s customer success leaders about their approach to client
5 Fundamentals for Your Community’s Healthy Aging Model
Senior living communities help older adults age gracefully and connect with others in a similar life stage. But a staggering 88 percent
The Best of the Icon Blogosphere: A Roundup of Our Top Posts in 2023
We nerd out on senior living technology. But we don’t just build engagement platforms or enhance reporting capabilities. We also share information
A Note from Our CEO: Celebration and Reflection on the One Year Anniversary of Icon
As we reflect on the past year, it’s astounding to think of how far we’ve come. One year ago, we took a
Guide to TCPA Regulation for Healthcare Providers for Text Message (SMS), Phone Call and Email Communication
Disclaimer: The information provided in this blog post is for general informational purposes only and should not be considered legal advice. Every
Stronger Together: A Q&A with Michele Saunders, Icon’s New Vice President of Growth and Strategy
We recently celebrated the first anniversary of Icon’s formation — a merger between Caremerge and VoiceFriend. The past year has brought plenty
4 Tips to Successfully Track Your Activity Supplies
Tracking Life Enrichment and activity supplies in a senior living community can be a challenging task. With so many different activities happening
3 Popular Senior Living Technology Investments for 2023 (and One to Avoid)
We’re nearly a full quarter into 2023. And while the year is still young, we’ve had a few months to follow the
Technology Packages for Senior Living
As expectations around technology continue to rise, it’s important for senior living communities to offer the latest technology to their residents. For
How Your Life Enrichment Program Can Create Great Social Media Content
Research has shown that many aging adults would like to remain in the communities they are familiar with, but 32 percent say
The How & Why of Measuring Success in Life Enrichment Programming
Tracking success metrics is crucial for life enrichment programming, as it enables the director to effectively manage the program, measure its impact,
How to Conduct New Resident Activity Evaluations
When deciding on a life plan community, older adults consider a wide range of factors. What’s the price? What does it look