3 Problems That White-Glove Customer Service Can Solve in Senior Living
Despite being a key determinant of a technology’s ROI, customer success is often overlooked by communities when they shop for technology. Why?
7 Productivity Hacks for Your Senior Living Staff
The senior living staffing shortage is still in full swing. As a result, leaders and employees have to do more with less.
Debunking 7 Myths about Senior Living Staffing, Technology, and Residents
Senior living is a complex industry. You need to serve residents, their families, your staff, and any other folks who may be
Closures, Lawsuits, and Rising Costs: The Ongoing Impacts of a Staffing Shortage and How to Prevent Them
It’s no secret that senior living has dealt with a staffing shortage for years. It remains a top challenge for communities –
The First 90 Days: 4 Ways to Retain Newly Hired Senior Living Staff
The ongoing senior living staff shortage is still in full swing – and 29 percent of leaders blame high turnover as one of
The Key to Staff Retention in Senior Living: Staff Engagement
Here’s some good news on the hiring front: the senior living staffing shortage appears to be easing somewhat. While reporting varies slightly,
How to Achieve Smart, Streamlined & Standardized Business Systems: A Webinar Recap
We recently sponsored a Seniors Housing Business webinar where our CEO Ryan Galea, alongside other industry experts, discussed the benefits and how-to’s
Part 3 | Increasing Positive Google Reviews for Senior Living Communities: A How to GuideÂ
Part 3: Effectively Requesting Reviews For senior living communities, building a positive online reputation is crucial in attracting potential residents and their
How to Keep Your Life Enrichment Program on Track
Life enrichment directors have a complex job that requires creativity, planning, scheduling, tracking, measuring, learning, and iterating. But there’s much more to
Part 2 | Increasing Positive Google Reviews for Senior Living Communities: A How to GuideÂ
Part 2: Generating Positive Reviews The voice of satisfied residents and their families holds immense sway in shaping perceptions of prospects evaluating
Part 1 | Increasing Positive Google Reviews for Senior Living Communities: A How to Guide
Part 1: The Power of Google Reviews Online reviews have become an integral part of the consumers’ decision-making process in selecting a
5 Vital Metrics to Monitor in Senior Living: Empowering Communities with Data-Driven Insights
The Data Revolution in Senior Living In the ever-evolving landscape of senior living, the power of data cannot be overstated. The ability