The Top 5 Gen AI Use Cases for Your Senior Living Staff
AI is seemingly everywhere, from your phone to your car to your television screen. But it’s generative AI that’s driving the most
Spotlight On Implementation: How Iconic Customer Service Can Boost Staff And Resident Satisfaction
Signing on for a new senior living technology solution can be an intimidating leap to take. You’re not just committing to a
Use Purpose-Built Senior Living Technology to Preserve Knowledge Through Change
Many senior living communities are going through change right now. Maybe there’s a new leadership team post-acquisition or a persistent challenge with
4 Ways Senior Living Can Curb Loneliness in Older Adults
While it’s heartwarming to think of the joy and freedom of one’s “golden years,” the truth is that for many older adults,
Branching Out: 3 Ways to Diversify Revenue Streams in Your Senior Living Community
Resident populations in senior living communities are up. Great news, right? Yes, but the cloud lurking behind that silver lining is that
How to Slash Digital Friction for Senior Living Staff
The ongoing senior living staffing crisis has put pressure on leaders to boost employee retention. As a result, many senior living communities
Applying for Senior Living Tech Grants: A Step-by-Step Guide
Technology has countless benefits in senior living. And it’s becoming par for the course: senior living operators’ are upping their tech spend
Marketing Is a Growing Focus for Senior Living: 5 Senior Living Technology Solutions That Save Your Staff Time
Nearly half of senior living operators expect to grow their marketing budgets in 2024, according to a recent Senior Housing News survey.
How Does Your Senior Living Community Stack Up Against Industry Benchmarks?
Senior living industry benchmarks are an essential guidepost for strategic decision making, especially as operators aim to combat a staffing shortage and
The Newest Decision Maker in the Senior Living Technology Sales Cycle: Resident Tech Committees
Seventy-nine percent of senior living operators increased their technology budget in 2024. This budgetary growth means that more communities will be having
How Smart Aging™ Levels Up Your Community Wellness Program
It seems like every organization today is trying to leverage the power of AI technology. Senior living is no exception. But what
3 Problems That White-Glove Customer Service Can Solve in Senior Living
Despite being a key determinant of a technology’s ROI, customer success is often overlooked by communities when they shop for technology. Why?