Log In
Contact Us
  • Smart Aging™ AI
  • Who We Serve
    Places

    Active Adult Communities

    Independent Living

    Assisted Living & Memory Care

    CCRC & Life Plan

    Skilled Nursing

    PACE

    Home Health

    People

    Communities, Residents & Families

    Employees

    Prospects

    Patients & Members

    Owners & Operators

    Teams

    Management & Operations

    Life Enrichment & Wellness

    Sales & Marketing

    Human Resources

  • Our Solutions
    Community Experience Platform

    Calendar Central

    Design Studio

    PressPrint

    Communication 360

    Digital Display & Signage

    In-Room TV

    Voice Assistants

    Visitor Management

    Amenities Management & Reservations

    Enriched Aging Content

    Smart Aging™ AI

    Community Intelligence

    Enterprise Reporting

    Apps & Portals

    Resident

    Family

    Form Builder & eSignature

    Feedback & Surveys

    Feedback 360

    Discharged Patient Survey

    Employee Recognition & Rewards
    Integrations
  • Outcomes
    Our solutions are designed to help you:
    Enrich Lifestyles
    Amaze & Engage
    Retain Employees
    Streamline Operations
  • Resources
    Blog
    Success Stories
    Conferences & Events
    Videos
    Explore All Resources

    Go Icon Celebrates 3 Years of Smart Aging™ with New Company Tagline and a Bold Vision for the Future of Senior Living

    Read More »

    Gamifying Wellness: How Fleet Landing is Redefining Resident Engagement

    Read More »
  • About Us
Get a Demo
Clients, Communication Technology, Community Engagement, Crisis Communication, Family Engagement

Introducing the Icon Inbox

Our new SMS Inbox feature is an exciting step forward for Icon’s Communication 360, making it an even more user friendly, two-way

May 17, 2023
Clients, Communication Technology, Engagement Technology, Recruiting, Retention, Sales and Marketing, Senior Living Technology

How to Make Your Senior Living Technology a Revenue Driver

We’re in a golden age of technology. And whether that tech tends toward the functional (smart home devices) or experimental (VR gaming),

April 18, 2023
Clients, Family Engagement, Senior Living Technology

A Growing Decision Maker for Senior Living Today? The Sandwich Generation Caregiver

If you’ve recently read anything about the growing older adult population – or how children plan to care for aging parents and

April 4, 2023
Assisted Living, Clients, Life Enrichment, Uncategorized

4 Tips to Successfully Track Your Activity Supplies

Tracking Life Enrichment and activity supplies in a senior living community can be a challenging task. With so many different activities happening

March 17, 2023
Clients, Retention, Uncategorized

4 Reasons Your Senior Living Community Should Launch a Membership Day Program

As the population ages, many seniors are choosing to age in place in their own homes. While this can be a comfortable

February 14, 2023
Clients, Communication Technology, Data Security, Engagement Technology, Family Engagement, Uncategorized

The Power of Data: How Icon Turned Residents into Recruiters

The Power of Data: How Icon Turned Residents into Recruiters For many senior living operators and communities, getting residents, families, and staff

February 7, 2023
Clients

Customer Success Is More Than a Team – It’s a Promise to Our Clients

Customer Success Is More Than a Team – It’s a Promise to Our Clients Since launching Icon (formerly Caremerge and VoiceFriend), our

November 17, 2022
Assisted Living, Clients, Crisis Communication, Engagement Technology, Family Engagement

How Watermark Senior Living Improved Communication Using Caremerge Family Engagement

How Watermark Senior Living Improved Communication Using Caremerge Family Engagement A change of management can be difficult for any senior living community,

October 12, 2021
Assisted Living, Clients, Engagement Technology, Family Engagement

How Cappella of Grand Junction Deepens Residents’ Connection with Loved Ones with Caremerge

How Cappella of Grand Junction Deepens Residents’ Connection with Loved Ones with Caremerge A robust senior living activities program isn’t just good

August 2, 2021
Assisted Living, CCRC, Clients, Community Engagement, Engagement Technology, Independent Living, Memory Care

How Broadmead Simplifies Resident Engagement with Caremerge

How Broadmead Simplifies Resident Engagement with Caremerge A life enrichment program can be the core differentiating feature of a senior living community.

July 1, 2021
Assisted Living, Clients, Crisis Communication, Engagement Technology, Family Engagement

How Cedarhurst’s Marketing Team Uses Caremerge to Improve Census and Drive Family Satisfaction

How Cedarhurst’s Marketing Team Uses Caremerge to Improve Census and Drive Family Satisfaction In senior living, communication is the cornerstone of care.

March 3, 2021
  • 1
  • 2
  • 3

2045 W Grande Ave, Suite B
PMB: 20577
Chicago, IL 60612

Facebook-f Twitter Youtube Linkedin
  • 888-996-6993
  • Email
  • Careers
  • Customer Support

Terms and Conditions

Privacy Policy

User Policy

APIs Terms of Service

Linkedin Youtube Facebook Twitter