So You’ve Gathered Feedback Data. What’s Next?
You’ve committed to gathering feedback from your residents, their families, and your employees to help guide the next moves in your senior
8 Kinds of Feedback Every Community Needs to Improve the Senior Living Experience
Smart senior living leaders are always focused on continuous improvement. But the most successful transformations – big or small – aren’t crafted from
Key Trends at the LeadingAge Annual Conference 2024: Shaping the Future of Senior Living
The LeadingAge Annual Conference 2024 delivered a wealth of insights and bold visions for the future of senior living. As we connected
A Head Start on Innovation: 4 Tech Upgrades to Fold Into Your Next Digital Roadmap
Believe it or not, it’s almost 2025 – which means it’s time to kickstart your annual planning. If you’re still deciding what to
Branching Out: 3 Ways to Diversify Revenue Streams in Your Senior Living Community
Resident populations in senior living communities are up. Great news, right? Yes, but the cloud lurking behind that silver lining is that
How to Turn Families into Champions with Senior Living Technology
We talk a lot about resident and staff engagement on the Icon blog. But family engagement is just as important. Apart from
Focusing on Staff Experience? 5 Tech Must-Haves to Boost Retention
We talk a lot about the senior living staff experience on this blog, and for good reason: it’s still a major barrier
Holbrook Life Partners with Icon to Elevate the Senior Living Experience
FOR IMMEDIATE RELEASE CHICAGO – July 23, 2024 – Holbrook Life, a premier provider of luxury senior living communities, announces a strategic
Applying for Senior Living Tech Grants: A Step-by-Step Guide
Technology has countless benefits in senior living. And it’s becoming par for the course: senior living operators’ are upping their tech spend
Enhancing Personalized Wellness Programming with Technology and AI: A Webinar Recap
Many senior living communities already use wellness programming to encourage healthy aging. The hard part: creating an experience that feels tailored to each
How Does Your Senior Living Community Stack Up Against Industry Benchmarks?
Senior living industry benchmarks are an essential guidepost for strategic decision making, especially as operators aim to combat a staffing shortage and
9 Questions to Ask as You Assess Potential Senior Living Technology Vendors
B2B technology buying cycles have increased over the years. And today, 78 percent of business buyers say they’re “more careful about spending