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Clients, Communication Technology, Community Engagement, Crisis Communication, Family Engagement

Introducing the Icon Inbox

Our new SMS Inbox feature is an exciting step forward for Icon’s Communication 360, making it an even more user friendly, two-way

May 17, 2023
Clients, Family Engagement, Senior Living Technology

A Growing Decision Maker for Senior Living Today? The Sandwich Generation Caregiver

If you’ve recently read anything about the growing older adult population – or how children plan to care for aging parents and

April 4, 2023
Clients, Communication Technology, Data Security, Engagement Technology, Family Engagement, Uncategorized

The Power of Data: How Icon Turned Residents into Recruiters

The Power of Data: How Icon Turned Residents into Recruiters For many senior living operators and communities, getting residents, families, and staff

February 7, 2023
Communication Technology, Community Engagement, Engagement Technology, Family Engagement

What Does It Take to Create Strong Leaders and Lasting Relationships?: An NHA Stand-Up Leadership Sit-down with Ryan Galea, CEO of Icon

What Does It Take to Create Strong Leaders and Lasting Relationships?: An NHA Stand-Up Leadership Sit-down with Ryan Galea, CEO of Icon

February 3, 2023
Community Engagement, Engagement Technology, Family Engagement

How ACOYA Troon Leverages Icon (Formerly Caremerge & VoiceFriend) to Drive Resident Engagement

How ACOYA Troon Leverages Icon (Formerly Caremerge & VoiceFriend) to Drive Resident Engagement When Scottsdale-based senior living community ACOYA Troon opened in

October 20, 2022
Community Engagement, Engagement Technology, Family Engagement, Voice Technology

3 Takeaways from Successful Community Engagement Implementations

3 Takeaways from Successful Community Engagement Implementations We frequently highlight the successes of clients in our case studies (like this one!). And

August 3, 2022
Assisted Living, Family Engagement, Memory Care, Uncategorized

How The Monarch at Richardson Keeps Loved Ones Connected with Senior Living Technology

How The Monarch at Richardson Keeps Loved Ones Connected with Senior Living Technology When evaluating senior living communities, a robust activities program

April 7, 2022
Community Engagement, Engagement Technology, Family Engagement

5 Ways to Celebrate the Winter Holidays in Your Senior Living Community

5 Ways to Celebrate the Winter Holidays in Your Senior Living Community Winter is upon us and it’s a great time to

December 9, 2021
Community Engagement, Engagement Technology, Family Engagement

8 Fall Activities for Older Adults in 2021

8 Fall Activities for Older Adults in 2021 Fall is in full swing and now is the perfect time to incorporate some

October 19, 2021
Assisted Living, Clients, Crisis Communication, Engagement Technology, Family Engagement

How Watermark Senior Living Improved Communication Using Caremerge Family Engagement

How Watermark Senior Living Improved Communication Using Caremerge Family Engagement A change of management can be difficult for any senior living community,

October 12, 2021
Community Engagement, Crisis Communication, Engagement Technology, Family Engagement, Voice Technology

5 Ways Senior Living Technology Can Help Keep Residents Safe through the Rise of Delta and the Next COVID-19 Variants

5 Ways Senior Living Technology Can Help Keep Residents Safe through the Rise of Delta and the Next COVID-19 Variants Since the

September 21, 2021
Assisted Living, CCRC, Crisis Communication, Engagement Technology, Family Engagement, Memory Care

How to Leverage Senior Living Technology to Turn Prospects into Community Members

How to Leverage Senior Living Technology to Turn Prospects into Community Members When a family makes the difficult decision to transition their

August 26, 2021
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