Is Your Senior Living Experience Buzzworthy? 5 Ways to Drive More Word-of-Mouth Referrals
Online reviews are one of the most important brand-building tools in senior living. (In fact, they’re so crucial that we have a
Spotlight On Implementation: How Iconic Customer Service Can Boost Staff And Resident Satisfaction
Signing on for a new senior living technology solution can be an intimidating leap to take. You’re not just committing to a
To Drive Down Labor Costs, Focus on Senior Living Staff Retention
Senior living operators continue to face intense staffing challenges. Between an ongoing labor shortage and the latest CMS staffing mandate, it’s harder
FellowshipLIFE and Go Icon Partner to Bring Residents Next-Level, Personalized Aging Experiences
For Immediate Release CHICAGO – October 2, 2024 – FellowshipLIFE, a not-for-profit organization dedicated to transforming the aging experience, is proud to
Use Purpose-Built Senior Living Technology to Preserve Knowledge Through Change
Many senior living communities are going through change right now. Maybe there’s a new leadership team post-acquisition or a persistent challenge with
A Head Start on Innovation: 4 Tech Upgrades to Fold Into Your Next Digital Roadmap
Believe it or not, it’s almost 2025 – which means it’s time to kickstart your annual planning. If you’re still deciding what to
4 Ways Senior Living Can Curb Loneliness in Older Adults
While it’s heartwarming to think of the joy and freedom of one’s “golden years,” the truth is that for many older adults,
5 Workflows to Automate With Senior Living Technology (And How They Can Lower Costs)
Despite rising resident populations, senior living communities are feeling the strain on several fronts – from ongoing labor shortages to rising operating
Branching Out: 3 Ways to Diversify Revenue Streams in Your Senior Living Community
Resident populations in senior living communities are up. Great news, right? Yes, but the cloud lurking behind that silver lining is that
What to Know About the CMS Staffing Mandate
At a time when many senior living providers are already dealing with chronic staffing shortages, a recent final rule on minimum staffing
How to Turn Families into Champions with Senior Living Technology
We talk a lot about resident and staff engagement on the Icon blog. But family engagement is just as important. Apart from
How the Right Smart Home Technology Can Blend Visibility and Comfort in Senior Living
In June, Rhode Island’s legislature passed a bill allowing Ring-style cameras in residents’ rooms at nursing homes and assisted living communities. It’s