5 Takeaways and Opportunities from Go Icon’s 2025 Benchmarking Report for Resident and Family Engagement
Senior living communities rise and fall on their ability to engage residents and families. But what exactly does engagement look like in
So You’ve Gathered Feedback Data. What’s Next?
You’ve committed to gathering feedback from your residents, their families, and your employees to help guide the next moves in your senior
8 Kinds of Feedback Every Community Needs to Improve the Senior Living Experience
Smart senior living leaders are always focused on continuous improvement. But the most successful transformations – big or small – aren’t crafted from