Patients & Members
Encourage PACE participants to maintain their independence using our all-in-one, HIPAA-compliant communication and engagement software solutions.
Keep Your PACE Program Running Smoothly
Our PACE software solutions help drive resident independence by giving you the necessary tools for fostering a deep sense of belonging and peace of mind. You’ll be able to:
Connect
and Inform Residents
Engage effortlessly using 18+ languages with participants, families, and staff through phone, email, text, on-demand dial-ins, and Alexa devices.
Drive Family Satisfaction
Communicate important details – from activity attendance to facility announcement – to family members automatically and proactively.
Automate
Follow Up
Effortlessly automate post-discharge communications, and identify at-risk patients using customizable follow-up questions that help staff focus on critical details.
Reduce Missed Appointments
Save your staff valuable time and automatically send personal appointment reminders – to participants and their families via phone, email, or text.
Why Icon for your PACE program?
Provide the care needed to create an enriching life for your residents. Our PACE solutions are designed to help your teams identify the best approach and communicate effectively with your residents and their families.
When you work with Icon, you’ll be able to drive:
- 50% improvement in family satisfaction survey results
- 50% reduction in missed appointments
- 20% rise in resident satisfaction
- 80% reduction in post-discharge manual tasks
Schedule a Personal Consultation
Ready for a demo? Curious about the rest of the GoIcon solution suite? Reach out the the GoIcon team! We’re happy to help.