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Clients, Communication Technology, Engagement Technology, Implementation, ROI

Our Success Is Your Success: A Roundtable Discussion with Icon’s Customer Success Leaders

We’ve said it before and we’ll say it again: the best senior living tech providers act like partners. They support and, crucially,

October 31, 2023
Communication Technology, Engagement Technology, Partnerships, Senior Living Technology, Smart Aging

Icon and Caspar AI Partnership Offers a Comprehensive Safety and Engagement Solution to Senior Living Communities

CONTACT: Meredith Wentworthmeredith.wentworth@goicon.com978-979-1208 Icon and Caspar AI Partnership Offers a Comprehensive Safety and Engagement Solution to Senior Living Communities FOR IMMEDIATE RELEASE

October 30, 2023
Partnerships, Senior Living Technology, Tips and Tricks

How to Achieve Smart, Streamlined & Standardized Business Systems: A Webinar Recap

We recently sponsored a Seniors Housing Business webinar where our CEO Ryan Galea,  alongside other industry experts, discussed the benefits and how-to’s

October 17, 2023
Clients, Communication Technology, Retention, Sales and Marketing, Tips and Tricks

Part 3 | Increasing Positive Google Reviews for Senior Living Communities: A How to Guide 

Part 3: Effectively Requesting Reviews For senior living communities, building a positive online reputation is crucial in attracting potential residents and their

October 12, 2023
Assisted Living, CCRC, Clients, Community Engagement, Engagement Technology, Implementation, Independent Living, Life Enrichment, Senior Living Technology, Tips and Tricks

How to Keep Your Life Enrichment Program on Track

Life enrichment directors have a complex job that requires creativity, planning, scheduling, tracking, measuring, learning, and iterating. But there’s much more to

October 10, 2023
Recruiting, Retention, Sales and Marketing, Senior Living Technology, Tips and Tricks

Part 2 | Increasing Positive Google Reviews for Senior Living Communities: A How to Guide 

Part 2: Generating Positive Reviews The voice of satisfied residents and their families holds immense sway in shaping perceptions of prospects evaluating

October 5, 2023
Assisted Living, Communication Technology, Engagement Technology, Senior Living Technology

9 Must-Have Technology Solutions for Assisted Living Communities

We’re entering a golden era of technology for assisted living communities. Now that more and more communities have widespread internet access and

October 3, 2023
Recruiting, Retention, Sales and Marketing, Tips and Tricks

Part 1 | Increasing Positive Google Reviews for Senior Living Communities: A How to Guide

Part 1: The Power of Google Reviews Online reviews have become an integral part of the consumers’ decision-making process in selecting a

September 28, 2023
Senior Living Technology

The Key to Better Senior Living Technology? It’s in the Data: A Q&A with Icon’s New Director of Product

Recently we spoke with VP of Growth and Strategy Michele Saunders about how senior living technology can support better experiences for older

September 26, 2023
Data Security, Engagement Technology, Implementation, Tips and Tricks

5 Vital Metrics to Monitor in Senior Living: Empowering Communities with Data-Driven Insights

The Data Revolution in Senior Living In the ever-evolving landscape of senior living, the power of data cannot be overstated. The ability

September 21, 2023
Clients, Communication Technology, Engagement Technology, Voice Technology

How an Intuitive All-in-One Platform Promotes Deeper Engagement at Westerwood Senior Living

The senior living paradigm has shifted. Just five years ago, engagement platforms were viewed as helpful – not necessarily essential. AI-driven communication

September 19, 2023
Data Security, Senior Living Technology, Tips and Tricks

Unlocking the Power of Data

10 Steps to Analyzing Data for Meaningful Insights for Senior Living Enterprises In the rapidly evolving landscape of senior living, data has

September 14, 2023
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