What to Know About the CMS Staffing Mandate
At a time when many senior living providers are already dealing with chronic staffing shortages, a recent final rule on minimum staffing […]
Communication Technology, Community Engagement, Family Engagement, Recruiting, ROI, Sales and Marketing
How to Turn Families into Champions with Senior Living Technology
We talk a lot about resident and staff engagement on the Icon blog. But family engagement is just as important. Apart from […]
Focusing on Staff Experience? 5 Tech Must-Haves to Boost Retention
We talk a lot about the senior living staff experience on this blog, and for good reason: it’s still a major barrier […]