ASSISTED LIVING & MEMORY CARE

Innovative Technology to Transform Memory Care & Assisted Living

Go Icon’s all-in-one communication and engagement platform seamlessly connects families to your community, ensuring they stay informed and actively involved in their loved one’s enrichment journey.

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Anthem Memory Care Strengthens Connection with Go Icon

Faced with the challenge of keeping families informed without overloading staff, Anthem Memory Care turned to Go Icon. The result? A more connected, personalized experience for residents and their loved ones—while making daily operations smoother for staff.

The Memory Care & Assisted Living Playbook

Discover four tech solutions for enhanced resident and family engagement. Fill out the form below to receive your copy.

Why Communities Love Go Icon

Drive Family Satisfaction

Our platform allows communities to connect with families automatically and proactively leading to as much as a 50% improvement in family satisfaction survey results. This also helps close the backdoor for avoidable move-outs.

Increase Census

Using Go Icon has helped communities create a culture of engagement resulting in 7-8 additional prospect interactions through the use of automated voice messaging. 

Meet Residents Where They Are

With voice Technology from Go Icon, 58% of assisted living residents found their Echo Dot was easier to use than iPhones or iPads allowing them to be connected with the community in a way that was comfortable for them. 

Build a Happy Resident Base

Our unique resident engagement capabilities are shown to improve the aging experience resulting and as much as a 20% increase in satisfaction scores.

Robust Integrations with Leading Industry Partners

Go Icon is built to support meaningful integrations that improve the resident and staff experience. Seamlessly integrate with EHRs like PointClickCare, MatrixCare, McKesson and more to optimize data flow, reduce manual data entry time and decrease errors.

Personalize and Enhance Your Community Experience

Family Engagement

Engage with residents’ families through a simple and straightforward app allowing your staff to share messages and videos regarding their loved ones, community news updates and more reinforcing a strong relationship between your staff and resident families.

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Automated Safety Checks

Save your staff valuable time while also ensuring your residents are safe and thriving with Icon’s automated safety check tool. Customize the questions you want to ask, and our solution automatically calls residents. Answers are saved, which allows staff to quickly identify residents at risk.

Calendar Central

Schedule, track and report on your activities and enrichment events with Calendar Central from Icon

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Communication 360

Go Icon supports robust bi-directional communication in communities like yours. Our communication tools allow you to interact with community members in the mode of their choosing – phone call, email, text, on-demand dial in, and Alexa devices in up to 18 different languages.

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Voice Technology

Icon offers a voice technology smart enough to discern community and public information queries and improves residents’ experience by enabling them to interact with Alexa naturally

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Digital Signage

Create a consistent brand experience with Icon’s Digital Signage tool. This offering provides the perfect solution to display relevant and real-time information that matches your branding across your community.

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In-Room TV Channel

Keep your residents happy and involved from the comfort of their own rooms. Icon’s In-Room TV Channel offering includes over 80 apps, live streaming capabilities, a recorded video player and much more.

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Side view of a happy senior woman smiling while drawing as a recreational activity or therapy outdoors together with the group of retired women.

Go Icon Blogs You Might Like

Finances don’t need to be an obstacle. There are all kinds of grants available for senior living technology initiatives – you just need to know where to look and how to apply. Read on for our tips on how to secure tech grants for your senior living community.

2045 W Grande Ave, Suite B
PMB: 20577
Chicago, IL 60612