REHABILITATION, MENTAL HEALTH & BEHAVIORAL HEALTH SOLUTIONS
Best-In-Class Engagement and Communication Suite
Transform the rehabilitation process and streamline your communications and engagement efforts. Icon can lead to happier, healthier patients and more fulfilled and empowered staff. Our user-friendly all-in-one solution equips organizations with the tools needed to create a stronger community within your facility walls.
Organizations Using Icon See Clear and Present Return on Investment
Family satisfaction scores increased by up to 50%
A 20% rise in patient satisfaction
As much as an 80% decrease in time spent on attendance and calendar management
Staff overtime reduced by up to 10%
Missed appointments reduced by as much as 50%
Post-discharge automation reduced manual work by up to 80%
Solutions That Meet Your Facility's Unique Needs
Icon supports robust bi-directional communication in facilities like yours. Our communication tools allow you to interact with patients in the mode of their choosing – phone call, email, text, on-demand dial in, and Alexa devices in up to 18 different languages.
Schedule, track and report on your activities and events with Calendar Central from Icon. This tool also allows users to filter and customize calendars to create a personalized view just for them.
Encourage family members near and far to stay connected and informed through one central point of communication.
Encourage your patients to get involved, build meaningful social connections, lead events, create interest groups with a user-friendly platform that connects your entire facility.
Gain valuable insights, streamline reporting processes, and make informed decisions with a centralized view of all your communities. Explore Enterprise Reporting and revolutionize your data analysis.
Improve your patients’ experience and encourage independence by enabling them to interact with voice assistants.
Create a consistent brand experience with Icon’s Digital Signage tool. This offering provides the perfect solution to display relevant and real-time information that matches your branding across your campus.
Keep your patients happy and involved from the comfort of their own rooms. Icon’s In-Room TV Channel offering includes over 80 apps, live streaming capabilities, a recorded video player and much more.
Share critical information about inclement weather, infectious disease outbreaks, emergency maintenance issues and more with patients, families and staff in minutes.
Interested in seeing Icon in action? Reach out!
Communication 360
A simple platform designed to get the correct information to the right people at the right time using their preferred method of communication.
Easily send emergency alerts and routine notifications to patients, families, and staff.
- Send Appointment Reminders
- Acknowledge Birthdays and Anniversaries
- Manage Staff Compliance
- Conduct Wellness Check-Ins
Why Communication 360 is the Most Complete Communication Tool
Calendar Central
Save time running your activity programming to keep your staff focusing on what matters most – your patients.
Create a Digital Activity Calendar and Reduce Time Spent on Calendar Management by 80%
- Daily, weekly, monthly view
- Recurring events
- Room reconciliation
- Manage attendance
Why Facilities Like Yours Choose Calendar Central
Family Engagement
Foster peace of mind and keep family members in the loop through one central point of communication.
Provide the transparency they need to ensure their loved ones are looked after – resulting in up to 50% improvement in family satisfaction survey results.
- Provide family and staff messaging
- Family and facility announcements
- Collect feedback with Net-Promoter Survey
- Share activity calendar and attendance
Why Family Members Love the Family Engagement App
Community Engagement
Provide your patients an amazing experience by keeping them connected and empowered.
Our unique engagement capabilities improve the rehab experience resulting in a 20% increase in satisfaction scores
- View activity calendar
- Sign up for events
- See staff directory
- Watch fitness videos
Why Community Engagement Raises Satisfaction Scores
Enterprise Reporting and Analytics
Gain valuable insights, streamline reporting processes, and make informed decisions with a centralized view of your entire portfolio.
Easily analyze trends, patterns, and KPIs, to identify opportunities, mitigate risks, and align strategies with real-time insights.
- Average Percent Attendance
- Number of Events
- Net-Promoter Score Survey
- Number of New Family Members Registered
Revolutionize Your Organization's Reporting
Community Voice and View
Adopt voice technology to stand out from the competition as a tech leader while providing patients a great experience.
Save time with the ability to manage devices campus-wide with Fleet Management
- One main dashboard
- Use natural voice commands
- Pair with smart-home technology
- Compatible with Amazon Echo Show
How Patients Utilize Community Voice and View
Digital Signage
Display unique digital signs across your common spaces to keep patients and guests informed on announcements and events.
Your staff will be happy to reduce administrative tasks and spend more time engaging with their community.
- User-friendly content building tools
- No hardware necessary
- Brand to your facility
- Stream menus, announcements, daily calendars and more
Why Digital Signage Makes a Difference
In-Room TV
Enhance your activity programming and communications with facility content streamed directly to individual rooms.
Encourage patients to stay active and involved while saving staff time.
- Display engaging content
- Provide information on demand
- Improve communication
- Save staff time
Why In-Room TV Keeps Patients Informed and Saves Staff Time
Patient Discharge Communication
Easily automate post-discharge communications to quickly identify at-risk patients, saving time and resources.
Streamline and automate your post-discharge communications and make a measurable difference.
- Imrpove five star quality ratings
- Increase patient and network referrals
- Positively impact census
- Reporting on patient response, status summary and more
How Patient Discharge Automation Creates a Measurable Difference
Interested in seeing Icon in action? Reach out!
