888.996.6993 | 24/7 Support

Make the Aging Experience Iconic

Built for organizations that support seniors, with ease of use in mind, Icon’s HIPAA-compliant solution, equips you with the tools needed to communicate and engage with your entire community including residents, families, and staff efficiently and effectively.

Woman in Hat Photo by Nashua Volquez-Young: https://www.pexels.com/photo/woman-wearing-red-hat-and-sunglasses-1729931/
Capterra logo white
Software Advice
G2 White

Join a Community of Thriving Organizations

0 +
Seniors Supported
0 +
Robust Integrations
Play Video

Organizations Using Icon See Clear and Present Return on Investment​

Streamlined, Centralized Tech Solutions Reduces Costs and Enhances Engagement

Unlike any other solution on the market, Icon seamlessly merges communication, engagement, and marketing functionalities (coming soon!), coupled with a robust feedback platform.

Real-Time Insights & Business Intelligence Support Operational Excellence

Enhance the resident experience by leveraging real-time pulse surveys to gather timely feedback that enables staff’s immediate response. Additionally, data trends and enterprise reporting supports strategic planning.

One Portal, One Single Login Provides Simplified User Experience

Icon invests in authentic, robust integrations that enable seamless access via one-portal and one-login, resulting in a truly simplified user experience. Icon’s integration partners are with best-in-class solution providers so Icon customers do not settle or compromise with sub-standard technology. 

Icon is Highly Rated By Customers

Icon (formerly VoiceFriend and Caremerge) has earned 4.7 out of 5 stars on Capterra, the leading software review and selection platform. Additionally Icon was awarded the Best Ease of Use badge in 2022. 


Thousand of Communities Like Yours Choose Icon

Email marketing concept. Woman using mobile smart phone sending online message with envelope icon

Get the Latest from Icon Delivered Straight to Your Inbox

At Icon we are committed to ensuring our solutions meet your needs with innovative enhancements and thoughtful insights. We are also focused on providing thoughtful insights on the state of the senior care industry. Enter your email to sign up for our newsletter and be in the know at all times.

2045 W Grande Ave, Suite B
PMB: 20577
Chicago, IL 60612

© 2022 Icon.  All rights reserved.