Get to know Go Icon
It’s our mission to make the aging experience iconic with the best all-in-one communication and engagement software for organizations that support seniors.
Go Icon's Story
The journey to Go Icon began with a deeply personal experience. When CEO, Ryan Galea’s grandmother fell ill, he witnessed firsthand the immense challenges senior care—particularly the impact of staffing shortages on caregivers, residents, families and the overall quality of care. Seeing his grandmother struggle through an experience that was far from ideal ignited a profound sense of purpose. “She didn’t have a great experience,” Ryan shares. “That motivated me to quit my job and build a platform that could make a difference.” Fueled by this mission, he launched Go Icon, a company born from the merger of VoiceFriend and Caremerge. Since then, Go Icon has worked to redefine and revolutionize communication and engagement in senior living with one fervent goal: Deliver a phenomenal aging experience for all.
A Partner Invested in Your Success
At Go Icon, we don’t just provide technology—we become your partner on the journey to transforming your community. Our consultative approach means we’re invested in your success, working alongside you to achieve your goals. With over 2,000 deployments, we’ve helped communities like yours streamline communication and foster meaningful connections, creating a more engaged and vibrant environment for residents, families, and staff. We understand that no two communities are the same, which is why we tailor our support to your unique needs. From personalized training to 24/7 access to our team via phone, text, or email, we’re here for you every step of the way.
Want to be a Business Partner?
To be the best you have to work with the best. At Go Icon, we regularly collaborate with companies that provide complementing best-in-class solutions including EHRs, property management systems, payroll solutions and more. By working together to allow our solutions to share data, we each strengthen our ability to meet the needs of our mutual customers.
Meet Our Amazing Team
Ryan Galea
Chief Executive Officer
Mary Giangrasse
Chief Operations Officer
Michele Saunders
Chief Growth Officer
Chase Robertson
Chief Technology Officer
Muneeb Khawaja
Vice President of Engineering
Serena Meade
Vice President of Implementation & Support
Mark Martinez
Director of Product Management
Meredith Wentworth
Director of Marketing