Log In
Contact Us
  • Smart Aging™ AI
  • Who We Serve
    Places

    Active Adult Communities

    Independent Living

    Assisted Living & Memory Care

    CCRC & Life Plan

    Skilled Nursing

    PACE

    Home Health

    People

    Communities, Residents & Families

    Employees

    Prospects

    Patients & Members

    Owners & Operators

    Teams

    Management & Operations

    Life Enrichment & Wellness

    Sales & Marketing

    Human Resources

  • Our Solutions
    Community Experience Platform

    Calendar Central

    Design Studio

    PressPrint

    Communication 360

    Digital Display & Signage

    In-Room TV

    Voice Assistants

    Visitor Management

    Amenities Management & Reservations

    Enriched Aging Content

    Smart Aging™ AI

    Community Intelligence

    Enterprise Reporting

    Apps & Portals

    Resident

    Family

    Form Builder & eSignature

    Feedback & Surveys

    Feedback 360

    Discharged Patient Survey

    Employee Recognition & Rewards
    Integrations
  • Outcomes
    Our solutions are designed to help you:
    Enrich Lifestyles
    Amaze & Engage
    Retain Employees
    Streamline Operations
  • Resources
    Blog
    Success Stories
    Conferences & Events
    Videos
    Explore All Resources

    The Joy of Giving: Spring Fundraisers That Bring Communities Together

    Read More »

    March into Gratitude: Simple Ways to Cultivate Thankfulness in Senior Living

    Read More »
  • About Us
Get a Demo
Recruiting, Retention, Sales and Marketing

The Power of a Good Review: How Icon Helps Communities Elevate Their Reputation

The process of finding the right senior living community has changed dramatically in the past 50 years. Heck, it’s changed dramatically in

July 18, 2023
Clients, Sales and Marketing, Uncategorized

Stronger Together: A Q&A with Michele Saunders, Icon’s New Vice President of Growth and Strategy 

We recently celebrated the first anniversary of Icon’s formation — a merger between Caremerge and VoiceFriend. The past year has brought plenty

July 13, 2023
Engagement Technology, Life Enrichment

The Benefit of Resident-Led Groups – and 3 Ways to Foster Them

When older adults move to senior living communities, they’re not just looking for assistance in the day to day; they’re also looking

July 11, 2023
Engagement Technology, Recruiting, Retention, Senior Living Technology

Unveiling the Keys to Employee Retention: Harnessing the Power of Resident Engagement Technology

Organizations are turning to resident engagement technology to solve multiple problems The challenges of persistent high turnover rates among staff members in

July 6, 2023
CCRC, Clients, Engagement Technology, Smart Aging

10 Questions Any Potential Resident Should Ask about Senior Living Technology

With the projected population boom of older adults, more families than ever before will be discussing long-term care options with aging loved

June 27, 2023
Communication Technology, Engagement Technology, ROI, Senior Living Technology

On the Hunt for Senior Living Technology? 6 Ways to Maximize Staff Adoption & See ROI Faster

With seven consecutive quarters of senior housing occupancy growth, it’s pretty clear that senior living is fully bouncing back. And we’re seeing

June 20, 2023
Data Security

Guide to HIPAA Regulation for Text Message (SMS), Phone Call and Email Communication 

Disclaimer: The information provided in this blog post is for general informational purposes only and should not be considered legal advice. Every

June 15, 2023
Assisted Living, CCRC, Communication Technology, Engagement Technology, Senior Living Technology, Voice Technology

Worried Your Senior Living Technology Is Underperforming? 3 Signs You May Be Right

As senior living occupancy continues its steady climb back to pre-2020 numbers, more operators and community leaders are ready to invest in

June 13, 2023
Assisted Living, CCRC, Independent Living, Recruiting, Retention

The State of Senior Living Staffing in 2023

We’re nearly halfway through 2023, and that has us reflecting on our trend predictions for this year. One that stands out is

June 6, 2023
Communication Technology, Engagement Technology, Smart Aging

ChatGPT in Senior Living? How Communities Can Use AI to Save Time and Improve Quality of Care

Hear that? It’s either electric sheep bleating in the distance or it’s the sound of millions of people typing out ChatGPT prompts.

May 30, 2023
Engagement Technology, Life Enrichment

Clear Eyes, Full Attendance Sheets, Can’t Lose: A Life Enrichment Playbook from Icon

Life enrichment programs are vitally important for senior living communities. Why? Put simply, they make your residents healthier. Numerous studies show that

May 23, 2023
Clients, Communication Technology, Community Engagement, Crisis Communication, Family Engagement

Introducing the Icon Inbox

Our new SMS Inbox feature is an exciting step forward for Icon’s Communication 360, making it an even more user friendly, two-way

May 17, 2023
  • 1
  • …
  • 8
  • 9
  • 10
  • 11
  • 12
  • …
  • 18

2045 W Grande Ave, Suite B
PMB: 20577
Chicago, IL 60612

Facebook-f Twitter Youtube Linkedin
  • 888-996-6993
  • Email
  • Careers
  • Customer Support

Terms and Conditions

Privacy Policy

User Policy

APIs Terms of Service

Linkedin Youtube Facebook Twitter