How Smart Aging™ is Strengthening Human Connections in Senior Living Communities
At its best, AI helps enable human relationships. That’s why, as senior living technology continues to help communities engage with residents, families, and staff, AI represents an exciting step in this ongoing evolution.
Go Icon has long been a leader in bringing the power of AI into the senior living space. For example, we recently celebrated the third anniversary of Smart Aging™, which harnesses the power of AI to deliver scalable personalization and efficiency to senior living communities.
While we believe these last three years are just the beginning, this seems like a good time to reflect on how Smart Aging™ is working in communities today. So we’ll skip the leather-bound gifts for now, and instead mark this anniversary by taking a look at some of the Smart Aging™ features that are strengthening human connections and powering iconic experiences.
Personalized Insights That Help Residents Connect With Their Community
Most senior living communities include residents with a wide array of unique and diverse needs. And while that’s a wonderful recipe for a vibrant, well-rounded population, it can be difficult to design programming that appeals to all of those individual tastes and preferences – especially as new residents come aboard.
Enter Smart Aging™, which uses the power of AI to find commonalities among residents and target demonstrated interest areas through features such as:
Life Story Interviews
Rather than a long questionnaire, residents can record a quick conversation to generate a rich profile that can be used to help personalize their experience based on specific preferences and interests.
Friend Matching
Looking to emphasize the “community” aspect of your senior living community? There’s no better way to do so than to get like-minded residents together based on shared interests and hobbies. And the more they socialize and engage with each other, the less likely they are to fall victim to the loneliness that so often plagues older adults.
Resident Dashboard
This convenient, one-stop screen provides your residents with a custom, personalized hub to view the information that is most important to them.
What are the common denominators among these features? Engagement and connection. Your residents want to feel like they’re truly part of a community – AI can uncover new opportunities to make that a reality.
Time-Saving Tools That Help Staff Work Smarter and More Efficiently
While the ongoing staffing crisis in senior living doesn’t generate nearly as much conversation as it once did, it’s only because people are tired of talking about it. But it’s a pain point that certainly still exists for many communities – not only in terms of recruiting and retaining new employees, but also helping current staff make more meaningful connections with residents.
Smart Aging™ can help, with features for staff that save time, eliminate busywork, and enrich programming, such as:
Activity Idea Generator
Your staff may be too busy to constantly come up with new activity and programming ideas that appeal to the wide range of interests in your community. AI can help by filling in details like wellness dimensions, notes, and thumbnails to give you a dynamic slate that has something for everyone.
Resident Insights, Activity Insights, and Wellness Highlights
Resident insights can help staff deliver customized experiences, spot trends, address needs, and boost engagement, while activity insights make it easy to spot trends and surface insights to tailor programs, boost well-being, and engage those who need it most. Wellness highlights, meanwhile, can help staff identify trends in everything from physical and intellectual wellness to social connections.
Family Updates
Nothing boosts satisfaction among families quite like timely updates on their loved ones’ experiences in your community. Smart Aging™ provides a detailed overview of residents’ recent activity with auto-generated summaries, keeping families in the loop while saving your staff time and effort.
Your staff is likely already doing (or trying to do) most of these things. By automating these tasks with the help of AI, they’ll be able to spend less time struggling to keep up – and more time interacting and engaging with your residents.
Smart Aging™ Personalizes the Senior Living Experience
Older adults these days are looking for a more personalized senior living experience, which is exactly what Smart Aging™ is built to deliver. By helping to tailor activities and programs to your residents’ unique needs and interests, Smart Aging™ uses the power of AI to make it easy to deliver captivating personalized resident experiences.Ready to see how Smart Aging™ can help enhance your residents’ quality of life and ease the burden on your staff? Get in touch! We’ll be happy to show you what we’ve been up to for the past three years – and where AI in senior living is headed in the years to come.