Communication 360

Keep Residents, Families, and Staff Connected & Informed

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Interested in a consultation? Fill out the form below and the Go Icon team will be in touch.

360° Communication

One message. Every channel. Zero guesswork.

Email, SMS, Phone

Send to residents, families, staff, and custom groups.

AI Message Optimization

AI suggests the best time and channel for each recipient.

Feedback & Surveys

Get real-time sentiment from residents, families, and staff.

Emergency Alerts

Mass alerts for weather, safety, or urgent updates.

Reach Everyone, Every Time

Deliver the right message through the right channel, so residents, families, and staff never miss what matters.

  • Email, SMS & voice messaging
  • Alexa integration
  • Emergency communications
  • Audience targeting & segmentation
  • Multilingual messaging (18+ languages)

Save Time & Communicate Smarter

Replace repetitive work with one platform that creates, schedules, and delivers communications in minutes instead of hours.

  • Publish once, send everywhere
  • Smart Aging™ AI content generation
  • Message scheduling & automation
  • Reusable templates
  • Recurring announcements
  • Role-based permissions

Measure What Matters

Understand the impact of every communication with reporting that helps you improve engagement and make better decisions.

  • Delivery & read reporting
  • Engagement analytics
  • Channel performance
  • Audience insights
  • Communication history
  • Enterprise reporting
  • Exportable reports

Strengthen Connection & Build Trust

Keep your community informed, engaged, and connected with communications that build trust and encourage participation.

  • Personalized messages
  • Target communications by community, care level, interests, or groups
  • Deliver timely reminders that increase participation
  • Keep families informed with real-time updates

Ready to See Communication 360 in Action?