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Get to Know Icon

It’s our mission to make the aging experience iconic with the best all-in-one communication and engagement software for organizations that support seniors.

Complete the form below for a first-hand look at Icon with a demo from a friendly Icon representative.

Meet Icon: Why VoiceFriend and Caremerge Teamed Up

In this article brought to you by Senior Housing News Views you'll get a first hand look at the story behind VoiceFriend's acquisition of the Caremerge engagement solutions direct from the source, Icon CEO, Ryan Galea.
LeadingAge National Event Website

Taking the Resident Expereince to the Next Level

An Inside Look at How Ohio Living Did Just That with Icon

Check out this brief on-demand webinar to hear Christine Bush, CMSH deliver a first-hand account of the road that led Ohio Living Westminster-Thurber to boosting resident engagement with an 89.6% adoption of Icon (formerly Caremerge) solutions.

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Get to Know Just a Few of Icon's Solutions Designed to Help You Optimize Community Engagement and Communications

Community Engagement

Encourage your residents to get involved, build meaningful social connections, lead events, create interest groups with a user-friendly platform that connects your entire community. 

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Family Engagement

Engage with residents’ families through a simple and straightforward app allowing your staff to share messages and videos regarding their loved ones, community news updates and more reinforcing a strong relationship between your staff and resident families.

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Bi-Directional Communication

Icon supports robust bi-directional communication in communities like yours. Our communication tools allow you to interact with community members in the mode of their choosing – phone call, email, text, on-demand dial in, and Alexa devices in up to 18 different languages.

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In-Room TV Channel & Digital Signage

Keep your residents happy and involved from the comfort of their own rooms. Icon’s In-Room TV Channel offering includes over 80 apps, live streaming capabilities, a recorded video player and much more.  Additionally you can create a consistent brand experience with Icon’s Digital Signage tool. This offering provides the perfect solution to display relevant and real-time information that matches your branding across your community.

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Ready to see Icon in action? Complete the form below to request a demo and an Icon representative will be in touch. 

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