Accounts Receivable Administrator

Job Title: Accounts Receivable Administrator
Department: Finance & Operations
Reports To: COO
Location: Chicago, IL (preferred) – Remote

About Go Icon:

Go Icon is a fast-growing SaaS business focused on building a leading technology platform in the senior care market. We aim to improve the aging experience by empowering senior care communities with unparalleled communication and engagement technology. At Go Icon, you will collaborate with multiple teams, work across disciplines, and encounter many new and exciting challenges. Each day, you’ll be working towards profoundly transforming senior care. We are a remote team, although most of our employees are in the New England and Greater Chicago areas.

Position Summary

We’re looking for a detail-oriented and proactive Accounts Receivable Administrator to manage the full accounts receivable cycle and support basic administrative functions to keep our virtual office running smoothly. This role is ideal for someone who thrives in a fast-paced environment, values structure and accuracy, and enjoys cross-functional collaboration with internal teams and external vendors.

Key Responsibilities

Accounts Receivable (Primary Focus – 85%)

  • Own the full accounts receivable lifecycle including invoicing, payment application, and collections.
  • Monitor aging reports and proactively follow up on outstanding balances.
  • Work closely with Sales, Customer Success, and Support to resolve billing discrepancies.
  • Reconcile customer accounts and maintain accurate AR records.
  • Prepare AR-related financial reports and summaries for internal stakeholders.
  • Support monthly close processes and external audit requests related to AR.
  • Coordinate with third-party accounting partners as needed.

Office Operations (Secondary Focus – 15%)

  • Coordinate vendor accounts and support basic office admin needs (e.g., ordering supplies, mailing checks or documents if needed).
  • Maintain internal documentation and templates related to financial and operational workflows.
  • Provide ad hoc support for scheduling, compliance follow-ups, or internal communications.
  • Serve as a point of contact for general administrative questions across teams.

Qualifications

  • 3+ years of experience in accounts receivable, finance operations, or a related role.
  • Proficient in financial software and tools (e.g., QuickBooks, Vertex, Chargeover, Excel, Google Sheets).
  • Strong organizational skills with meticulous attention to detail.
  • Excellent written and verbal communication.
  • Proven ability to manage tasks independently and meet deadlines.
  • Experience working in a remote or distributed environment preferred.

2045 W Grande Ave, Suite B
PMB: 20577
Chicago, IL 60612