Introducing Icon

Formerly VoiceFriend and Caremerge

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We love to hear from staff, residents, and family members that use Icon.

We hope these stories inspire you the way they inspire us.

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Icon, formerly Caremerge and VoiceFriend, celebrates its one-year anniversary, marking a transformative journey in senior living technology. With a unified identity, numerous achievements, and a commitment to continuous innovation, we look to a brighter future with gratitude to our team, partners, and loyal customers. Here’s to looking ahead to a brighter future! Click the button below to read a reflection from our CEO, Ryan Galea.

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Resident Groups in Community Engagement Foster Connection

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Unlocking the Power of Personalization and Gamification: Elevating Engagement in Wellness Programs for Older Adults

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Icon’s Impact at All Seasons Ann Arbor

The Importance of Family Engagement

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Why Residents Love the Member Directory

How to Enrich Seniors’ Social Lives

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Voice at Friendship Village of Kalamazoo

Why MBK Senior Living Loves Communication360

Icon Webinars

Hear From Clients, Thought-Leaders, and the Icon Team. Our webinars are designed to educate and inspire senior living organizations to see what technology can offer.

AI in Senior Living

Leveraging OpenAI and ChatGPT for Enhanced Senior Living

AI in Senior Living

Leveraging OpenAI and ChatGPT for Enhanced Senior Living
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How to Build your Ideal Resident Tech Stack

Tools you Need to Make an Informed Decision for Your Unique Community

How to Build your Ideal Resident Tech Stack

Tools you Need to Make an Informed Decision for Your Unique Community
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Four Reasons to Launch a Membership Day Program

Best Practices for Implementation

Four Reasons to Launch a Membership Day Program

Best Practices for Implementation
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Taking the Resident Experience to the Next Level

An Inside Look at How Ohio Living Did Just That

Taking the Resident Experience to the Next Level

An Inside Look at How Ohio Living Did Just That
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Resident Technology Packages

How to Build Them and Winning Strategies to Market Them

Resident Technology Packages

How to Build Them and Winning Strategies to Market Them
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Hear from Icon's CEO

An Overview of 2023 Senior Living Trends

Hear from Icon's CEO

An Overview of 2023 Senior Living Trends
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2045 W Grande Ave, Suite B
PMB: 20577
Chicago, IL 60612