888.996.6993 | 24/7 Support

Family Engagement

Easily keep family members informed through one central point of communication.

Family Engagement, a mobile app from Icon, allows family members near and far to stay connected and informed. By sending out newsletters, updates, and surveys, family members have the transparency they need to ensure their loved ones are looked after – resulting in up to 50% improvement in family satisfaction survey results.

Family to Staff Messaging

Provide a safe place to have a dialogue about your resident’s care with family members.

Net-Promoter Survey

Real-time in-app survey for families to supply feedback how your community is performing.

Community Announcements

A visually appealing  feed to keep families updated.

Push Notifications

Family members receive push notifications when their loved one attends a community activity.

HIPAA Compliant

All communications and resident health information shared via Family Engagement is secure.

Face ID

Family Engagement leverages Face ID authentication for a smooth login experience.

2045 W Grande Ave, Suite B
PMB: 20577
Chicago, IL 60612

© 2022 Icon.  All rights reserved.