About Us
We’re on a mission to transform the senior care experience through intelligent software that empowers communities, caregivers, and families. Our platform enhances resident engagement, streamlines workflows, and helps care teams deliver more personalized, meaningful experiences. As we grow, we’re looking for a tech-savvy and people-oriented Solutions Specialist to help drive new business and support our Sales team.

About the Role
This is a hybrid role at the intersection of solutions engineering and inside sales. You’ll support the Sales team by delivering compelling demos, responding to technical and product-related questions, and helping communicate the value of our solution to prospects. You’ll also help generate new business opportunities, contributing directly to pipeline growth through targeted outreach and strategic follow-ups.

What You’ll Do

• Deliver polished, high-impact product demos that speak to the unique needs of senior care operators
• Support the Sales team by answering technical and product-related questions from prospects
• Execute account-based outreach and follow-ups to generate qualified leads and drive engagement
• Collaborate with marketing and sales leadership to refine messaging and campaigns
• Help identify prospect pain points and tailor communication accordingly
• Maintain clear documentation of activities in our CRM (Salesforce)
• Translate technical concepts into customer-friendly language

What You Bring

• 1–2 years of experience in SaaS sales, business development
• Passion for the senior living or healthcare space (bonus points if you’ve worked with senior care providers!)
• Strong communication and presentation skills—you’re confident on Zoom and great at storytelling
• Technical aptitude—you learn software quickly and enjoy connecting tech to real-world solutions
• A team-first attitude and willingness to roll up your sleeves to support shared goals
• Familiarity with sales tools like Salesforce, ZoomInfo, etc.

Why This Role Is Different
This isn’t your average sales role. We’re looking for someone who can both open doors and guide people through them—someone who understands software and senior care, and who’s eager to grow their career in a mission-driven company. You’ll get exposure to sales strategy, product, and customer feedback loops—and your work will have a direct impact on our growth.

Compensation: Competitive salary based on experience, with potential for growth

Benefits:

• Medical insurance
• Vision insurance
• Dental insurance
• 401K
• Paid maternity leave
• Remote flexibility

Please send your resume and cover letter recruitment@goicon.com. Thank you!