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Untitled design - 2024-08-26T090144.326

System Upgrade Coming September 8

As part of our ongoing efforts to better serve you, we will be transitioning the Icon engagement app to its own dedicated architecture and user experience, independent of Caremerge. This change will help us meet your needs and deliver precisely tailored solutions faster and more efficiently, with the upcoming upgrade being a crucial step in this process. The platforms will remain connected through a seamless integration, ensuring continuity in your operations.

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What You Should Know

1.

The Database Upgrade is Scheduled for September 8, 2024

2.

There Will be  Downtime During the Cutover from
12 AM – 4 AM ET

3.

Pharmacies Have Been Told Not to Process Medication Orders During This Time

4.

Please Print 48 Hours of eMAR Data Prior to the Upgrade

5.

Be Sure to 
Whitelist These Domains

  • *.goicon.com
  • goicon.com
  • api.goicon.com
  • login.goicon.com
  • cdn.goicon.com

Learn More With This Brief On-Demand Webinar

Still have questions?

Please reach our to our friendly customer support team who will be happy to assist you!

2045 W Grande Ave, Suite B
PMB: 20577
Chicago, IL 60612

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